Terms and conditions

1. Who we are

taniacozma.com is operated by BEAUTY HUB SRL, a Romanian limited liability company registered with the Trade Register under no. J40/6761/2017, company ID (CUI) 37547814, registered office at Str. Ing. Zablovschi nr. 10, Biroul 1, Sector 1, București ("we"). The courses and workshops are created and taught by Tania Cozma, make-up artist and trainer.

Write to us any time at [email protected] or through the contact form. We communicate in Romanian and, on request, in English.

2. What these terms cover

These terms apply to anyone using the site and to every order placed on it. An order is governed by the version in force when it was placed, which you also receive by e-mail with the confirmation.

"Consumer" means an individual buying outside their trade or profession. Some rights below (in particular the right of withdrawal) are given by law to consumers only; when you buy on behalf of a company they do not apply, unless we say otherwise.

Also part of the contract: Right of withdrawal and refunds, the Privacy policy (how we use data) and the Cookie policy.

3. Your account

You need an account to buy and to watch the courses. You can create it with e-mail and password or with your Google account; if you have none, we create one automatically at your first order, on the e-mail used for payment.

Accounts and orders are for people aged 18 or over. A minor may follow the courses only through an account created and managed by a parent or guardian, who is responsible for its use.

The account is personal: do not lend it or share your password. You are responsible for what happens in your account until you tell us access was compromised. We may suspend an account used fraudulently or against these terms, with prior notice by e-mail except in urgent cases.

You can ask us to delete your account at any time at [email protected]; data the law requires us to keep (such as invoices) stays archived for as long as the law requires.

4. What we offer

• Monthly memberships (ONLINE, CLUB, SIGNATURE): access to the library of recorded online courses and, depending on the plan, live online sessions, consultations and workshop benefits. Details in the Memberships section.
• Recorded online courses: digital content watched in your account, with no download. They are included in the memberships; a course sold separately shows its access period on its page.
• In-person workshops: sessions in Bucharest, on a date and at a venue announced on the workshop page, with limited seats.
• The Makeup PRO programme: training for professionals, by edition, with the schedule and conditions shown on the programme page before sign-up.
• Free mini-courses, blog articles and the newsletter.
• Recommendations of cosmetics sold by third parties (see Product recommendations).

The main characteristics of each offer (content, format, duration, date and venue where relevant), the total price and the payment method are shown on its page and again before payment.

Gift vouchers are bought online like any other order: you receive a unique single-use code by e-mail, valid for 12 months from payment. The code is activated from the recipient’s account; a workshop voucher books a seat at an upcoming edition with free seats, and an online-course voucher opens that course for 3 months from activation. Vouchers cannot be exchanged for cash; until activation the buyer’s 14-day withdrawal right applies (see Right of withdrawal). For anything unusual, write to us through the contact form.

5. How the contract is made

The steps: choose the offer, fill in the billing details, tick acceptance of these terms (and, for digital content or a membership, the consent to start at once, see Right of withdrawal), then pay in the secure Stripe form shown on the page. Until you press the payment button you can correct anything you entered; the button makes clear that placing the order means an obligation to pay.

The contract is made when the payment is confirmed. We immediately e-mail you the order confirmation, on a durable medium, with what you bought, the price paid and the consents given at checkout. Orders and invoices stay available in your account, under Orders.

The contract is made in Romanian (or in English, if you ordered on the English version of the site). We do not subscribe to any code of conduct.

6. Prices, payment and invoice

Prices are shown in RON and are final: BEAUTY HUB SRL is not registered for VAT (art. 310 of the Romanian Fiscal Code), so no VAT is charged. The price shown on the offer page and in the cart is the total you pay; no delivery charges or other costs are added.

Payment is made online through the payment processor Stripe: card, Revolut Pay, Apple Pay, Google Pay or Link, as available on your device. We never see or store card data. Payment is in Romanian lei (RON).

When we announce a price reduction we also show the prior price, i.e. the lowest price applied in the 30 days before the reduction. Discount codes carry the conditions stated when issued (validity, products, one code per order) and cannot be exchanged for cash.

Every payment receives a fiscal invoice, sent by e-mail and available in your account. Invoices are reported to the Romanian RO e-Factura system as required by law. An issued invoice is never edited; a correction or refund is made through a reversal (storno) invoice.

7. Memberships

The plans, the monthly price and what each includes are shown on the Membership page and on the payment page. A membership starts when the first payment is confirmed and the library opens at once.

Payment is monthly and renews automatically on the same date each month, charged to the payment method saved with Stripe, until you cancel. There is no free trial. You receive the invoice by e-mail at each payment.

You can cancel at any time from your account (My account, Membership, "Manage membership"), without writing to us. Cancelling stops the renewal: the membership stays active until the end of the period already paid and is not charged again. We do not refund part of the current month, except in the cases on the Right of withdrawal page and where the service was not provided as agreed.

You can change plan in the same place. Moving to a higher plan applies at once and the difference for the rest of the month is prorated; moving to a lower plan applies from the next period. The exact amount is shown before you confirm.

If a monthly payment fails, we e-mail you and Stripe retries over the following days. Access stays open for 7 days from the first failed payment; after that it is suspended and reopens as soon as the payment goes through. If the payment still fails after the last retry, the membership ends.

Live online sessions (CLUB and higher plans) take place monthly, on dates announced in your account and by e-mail. The consultation included in SIGNATURE is monthly, is booked in advance and does not roll over to the next month.

If we change a plan's price we tell you by e-mail at least 30 days in advance; the new price applies from the first renewal after that period and you can cancel before, at no cost. The library grows over time; we may update or replace lessons for editorial or technical reasons, at no cost to you and without reducing what we promised when you subscribed. A change that negatively affects your access is announced in advance and entitles you to end the membership.

8. Online courses

Courses are watched in your account, in a browser, on a phone, tablet or computer with an internet connection. Lessons are streamed and cannot be downloaded. Access lasts as long as your membership is active or, for a course bought separately, for the period shown on its page.

Digital content comes with the legal guarantee of conformity under Romanian Government Emergency Ordinance (OUG) no. 141/2021. For the whole access period we make sure the courses match their description and work on current versions of common browsers. If something does not work, write to us: we bring the content into conformity at no cost, within 15 days at the latest; if we cannot, you are entitled to a proportionate price reduction or to end the contract and get a refund.

We may briefly interrupt access for maintenance or security and try to do so outside peak hours.

9. Workshops and live programmes

A workshop seat is reserved when the payment is confirmed, subject to availability. The date, time, address and what to bring are sent by e-mail. CLUB and SIGNATURE members get the discount and the priority booking window shown on the Membership page.

You can cancel a seat at least 7 days before the workshop and get a full refund. Later, the seat can be moved once to a future edition, subject to availability, or handed to someone else if you tell us their name before the workshop. Because the workshop has a fixed date, the statutory 14-day right of withdrawal does not apply (details in Right of withdrawal).

If we cancel or postpone an edition, we offer a new date; if it does not suit you, we refund the full price within 14 days at the latest.

The workshop involves working directly on the skin. Tell us in advance about allergies or skin or eye conditions; we recommend patch-testing any new product. We photograph and film at the workshop for promotion only with the consent of the participants shown.

For the Makeup PRO programme, the schedule, syllabus, payment and cancellation conditions of each edition are shown on the programme page and in the sign-up confirmation; otherwise the rules above apply.

10. Right of withdrawal, in short

As a consumer you generally have 14 days to withdraw from a distance contract. The law, however, has exceptions that concern exactly what we sell: digital content once access has started with your consent, services fully performed and leisure services on a fixed date. All the rules and the model form are on the Right of withdrawal and refunds page. When you have the right of withdrawal, the simplest way to use it is online, through the Withdraw from the contract here function, also linked at the foot of every page.

11. Product recommendations and affiliate links

The Products page and some articles show cosmetics recommended by Tania. They are sold by partner shops, not by us: the order, payment, delivery, warranty and returns happen on the shop's site under its own terms.

Links to these products are affiliate links: if you buy through them, the shop pays us a commission, at no extra cost to you. The recommendations reflect Tania's experience; prices shown on our site are those of the last update and may differ in the shop.

12. Copyright and licence of use

The courses, video lessons, texts, photographs, guides and other materials are protected by Romanian Law no. 8/1996 on copyright and belong to BEAUTY HUB SRL or to Tania Cozma. The Tania Cozma name and logo are our distinctive signs.

A purchase gives you a personal, non-exclusive, non-transferable licence to watch the materials, for your own non-commercial use, for the duration of your access. You may not download, record (including screen capture or recording of live sessions), copy, distribute or publicly screen them, use them to teach others or share access to your account.

A breach of these rules allows us to suspend access to the materials concerned, after notice, and to claim compensation.

13. Liability

The courses are educational. Results depend on each person's practice and on the products used; we do not guarantee a particular result. We are not liable for reactions to cosmetics you choose; patch-test any product first.

We are liable to you as provided by law. Nothing in these terms limits the rights the law gives you as a consumer or excludes our liability for damage caused intentionally or through gross negligence, or for injury to life or health.

14. Personal data and cookies

We use your data to fulfil your orders and for invoicing. As a customer you also get e-mails about Tania's courses and workshops; unsubscribe at any time from any e-mail. The newsletter and statistics only with your consent. Everything is explained in the Privacy policy and the Cookie policy.

15. Complaints and disputes

For any complaint write to [email protected] with your order number. We acknowledge it and reply within 14 days at the latest. We always try to settle amicably.

If we cannot agree, you may contact the Romanian National Authority for Consumer Protection (anpc.ro, consumer line 021 9551) or ask for alternative dispute resolution (ADR, "SAL" in Romanian) through ANPC's platform reclamatiisal.anpc.ro; the procedure is described at anpc.ro/sal. The EU Online Dispute Resolution (ODR) platform was closed on 20 July 2025 and can no longer be used.

The contract is governed by Romanian law. If you are a consumer living in another country, you keep the protection of the mandatory rules of your country. Disputes are settled by the competent Romanian courts; as a consumer you may also sue us in the court of your domicile.

16. Changes to these terms

We may update these terms, for example when new offers appear or the law changes. The new version applies to orders placed after it is published. For running memberships we tell you by e-mail at least 30 days before any change that affects you; if you disagree, you can cancel the membership before it applies.